Ticket QR Code Help

How do I ensure a QR code is visible on a printed or electronic ticket?

Click on the “View and print your tickets” link in your confirmation email. Make sure images are enabled in your email provider. 

  1. Open Gmail
  2. In the top right, click Settings
  3. Click Settings.
  4. Scroll down to the "Images" section.
  5. Select Always display external images or Ask before displaying external images. If you chose the "Ask before displaying external images" setting, messages that have images will have a "Display images below" option.
  6. At the bottom of the page, click Save Changes.
  1. Click the "Options" link on the yellow alert bar.
  2. Click "Spam" on the left sidebar in the Mail Options screen that opens.
  3. Check on one of the following options in the SpamGuard section: "Always show images, except in Spam folder" or "Show images only from my contacts."
  4. Click the "Save Changes" button when finished.
AOL Webmail
  1. Display images for individual email: At the top of the email, click For this message.
  2. You will see this note at the top of the email – "Show images: for this message | always for this sender."
Mac Mail  
  1. Select Preferences.
  2. Click on Viewing.
  3. Place a checkmark for Display remote images in email.
  4. Click Save.
  1. Select the My Settings icon.
  2. From the Settings menu on the left, select Mail > Contacts > Calendars.
  3. On the right it will say Mail. Go to Load Remote Images and move the bar to the ON setting.
Hotmail/Windows Live
  1. Open the desired message.
  2. Click Show content in the yellow security bar right at the top of the message.

If you still cannot see the QR code clearly, please contact HelpDesk@cofc.edu (843.953.3375).

Additional Questions about Tickets?

If you have a question that is not addressed above, please send an email to rsvp3@cofc.edu.  Due to the volume of emails received, please note that we prioritize answering questions that are not already addressed in the above FAQ. If you need additional assistance with a commencement related questions, please visit the contact us page.